Friday, September 29, 2023

World Heart Day & a brand's tryst with Crisis

 

A brand story on World Heart Day!🫀




One brand story that comes to mind on Heart day is that of Fortune cooking oil & that of Sourav Ganguly.


👉Proposition

The brand proposition that its ingredients keep food tasty & healthy for heart against cholesterol esp for people over 40.


👉Brand Ambassador

Dada, the flamboyant cricketer & ex-captain, was rightly chosen to deliver the message - dada bole welcome to 40s.


👉Crisis

-In Jan 2021, dada suffered a cardiac arrest amidst time when the ATL campaigm was on.


-People started taking potshots at the brand with even cricketers tweeting the brand + celeb health misconnection.


💡Brand Response

-It rightly stopped all ATL and messaged for recovery of the celeb.

-Post recovery, dada also came out with a statement stating the history of heart ailments in his family.

- On valentines day, the brand came out with communication with dada with a good message on heart health!


👉The greatest thing a brand can do esp when a celeb is going thru a health crisis is to NOT drop the celeb!


👉Because consumers see such brands as trustworthy who do the right thing in crises.


🙏Btw, take time to reflect if there are any good practices or habits you should embrace for life to take care of your heart - physical exercise, meditation etc.


#health #brand #pr


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I write regularly on consumer/ #marketing trends and habits/ productivity tips. #runningmarketer


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